Our Policy

SHIPPING
Western General Store ships USPS Priority usually 1 to 2 days from time of purchase. UPS or FedEx may be used depending on the  package contents. All items are "Free shipping" (shipping is included).

INTERNATIONAL SHIPPING
International customers must contact us before you place an order. Cost of shipping will be determined.

PAYMENT
You may pay by Visa/MC/Discover/American Express card or PayPal via the website, phone or email.

TAXES
8.25% Tax is applied to all Texas Resident's orders.

RETURNS
Returns are accepted within 30 days from date received. Customers must contact us before returning merchandise and receiving a refund, excluding the cost of shipping.

DAMAGE IN SHIPMENT
If packaged items are damaged, please contact us for instructions.

PRIVACY
No personal information is sold, rented or shared without your consent.

Thank you for shopping with us and email us with any questions you may have.